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Nextiva AI receptionist pricing (2026)

Short answer. Nextiva sells its AI receptionist as XBert AI Employee. It costs $99 a month for up to 100 resolutions across calls, texts, and chats. After that, each conversation costs $1.50. Nextiva lists no long-term contract and a 30-day money-back guarantee. Nextiva phone plans start at $15 per user a month when paid by the year. We read Nextiva's pages on October 26, 2026.

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XBert AI Employee price

Item	Price
XBert AI Employee	$99 a month
Included	Up to 100 resolutions (calls, texts, or chats)
After that	$1.50 per conversation
Contract	No long-term contract, 30-day money-back guarantee

Source: Nextiva AI receptionist and Nextiva pricing, checked October 26, 2026.

What counts as a conversation

Nextiva counts a call as a conversation when it lasts 30 seconds or more. A text or chat counts once XBert sends 3 or more replies.

Nextiva words the included amount three ways on its pages: 100 interactions, 100 resolutions, and 100 conversations. Ask sales which one your bill uses before you sign.

What 150 or 200 calls cost

Conversations a month	XBert cost
100	$99
150	$174
200	$249

All totals are our math. The $99 plan works out to $0.99 per included conversation.

Nextiva phone plans

Plan	Paid by the year	Month to month
NEXT Core	$15 per user a month	$23 per user a month
NEXT Engage	$25 per user a month	$50 per user a month
NEXT Scale	$75 per user a month	$75 per user a month

Source: Nextiva pricing. Each plan lists XBert AI at $1.50 per conversation. Nextiva says the annual choice saves 35% on Core and 50% on Engage.

The AI receptionist page says to add XBert to your Nextiva plan. The pricing page sells XBert to helpdesk users. If you want both XBert and 1 Core phone line paid by the year, that comes to $114 a month by our math.

Compare Nextiva: RingCentral AI Receptionist pricing · AI answering service cost · Cheapest AI receptionist

FAQ

How much does the Nextiva AI receptionist cost? XBert AI Employee costs $99 a month for up to 100 resolutions, then $1.50 per conversation.

What counts as a conversation on Nextiva XBert? A call that lasts 30 seconds or more, or a text or chat where XBert sends 3 or more replies.

Does Nextiva XBert need a contract? No. Nextiva lists no long-term contract and a 30-day money-back guarantee.

How much are Nextiva phone plans? NEXT Core is $15, Engage $25, and Scale $75 per user a month paid by the year. Month to month, Core is $23 and Engage is $50.

What do 200 calls a month cost on Nextiva XBert? $249 a month by our math: $99 plus 100 extra conversations at $1.50.

Checked 2026-10-26. Prices and policies change. Confirm on the source before you buy.